One hears a lot of exuberant talk these days about the futures of work. Offices will go away, we’re told, or be significantly scaled back as employees work from home or the networked coffee-shop of their choosing. Work will be parceled into micro-units that can be outsourced to hyper-specialists, thus producing a micro-task economy. Mobility and freelancing will become the dominant metaphors of our multi-tasking flex-ruled times—a fallback for conventional job instabilities and a route to more fine-tuned control over life, leisure, and employment choices. Crowdsourcing and outsourcing together will mean that work can be done by lots of dispersed people in lots of dispersed places. Workforces will become 3D: ‘distributed, discontinuous and decentralized.‘ Peer-to-peer networks will replace old hierarchies. The distinction between ‘work’ and ‘social’ will blur, networked collaboration having long since displaced isolated concentration. We will demand of our work and our employers more than we ever did before; we’ll even teach them a thing or two about what gadgets and technologies make work more efficient and enjoyable. In general, millennial sensibilities will rule.
As I suggested in my last post, however, it’s unclear whose futures these are. Only a few forecasts are ever localized for India, but global enthusiasm reverberates disproportionately and faith in the capacity of technology to widen work futures is immensely strong. While it is true that some younger office crowds in the big Indian metros can contemplate and even demand flex-futures shot through with millennial whimsy, bare laboring realities still exert themselves, and forcefully. The contrasts are especially hard to ignore in India, where, all around is also ‘work’ of a very different sort: running in parallel to the more prized but no less regimented office work, there is casual work, self-employment (a category which includes street vendors and domestic workers among others), un- or semi-skilled labor, daily-wage labor on construction sites, agricultural labor that leads nowhere and is seasonal besides, factory work, service work, specialized artisanal work that has long since been downgraded to manual labor and more—all of it low-wage, and apparently bereft of any real possibility of reinvention. Continue reading