Tag Archives: digital media firms

The Pioneer Age of Internet Video (2005-2009)

There is a touch-screen internet networked television mounted on a wall in a middle class living room. You turn it on with a touch and rows of applications organized as colorful little boxes are revealed. You are familiar with the choices because they are the same as what is displayed on your mobile phone. In this apparent cornucopia of choices are hundreds of apps to click to watch CBS dramas, New York Times video segments, CNET interview programs, Mashable tweetfeeds, and CNN live broadcasts. Or you can rent a movie from Apple’s iTV, Google TV, Amazon, or YouTube Rentals suggested to you based on your shopping preferences as gathered from your GPS ambulations. You want to show your friend a funny video that was recommended to you earlier in the day so you click on the YouTube Partners app and it appears on the screen.

You crave a different meme, something old school, circa around 2009. You could go to the YouTube Classics app, but strangely your favorite video never made it to 100 million views and so wasn’t promoted to YouTube Classics. Your television system is connected to the internet but the public internet browser app is buried in the systems folder on your networked TV. Besides, if you could find the browser app you can’t find a keyboard to type out search terms. You drop the idea of following a personal impulse and go with what you can see through the window of the professionally curated suite of applications.

This description of a limited and safe television viewing experience of the future is meant to evoke a feeling that the limitless content and freedom that we associate with internet video is quickly being truncated by the hardware and software engineers in cahoots with the content app designers to make a much more safe, convenient, and professional internet. This is quite easy to see in the world of internet video—once the land of the most subversive, graphic, and comic content possible—is now being overhauled by professionals producing, curating, optimizing, and streaming ‘quality’ videos to homes on proprietary hardware. Many of us interested in the democratization of media, the absence of conglomerate consolidation, the presence of “generative” digital tools, video activism, and indigenous media should be concerned by these trends. This era will be seen as the historical pioneering era of internet video idealism (2005-2009).

Earlier this month, in re-introducing Apple’s internet connected TV set top box, the iTV, Steve Jobs claimed that people want “Hollywood movies and TV shows…they don’t want amateur hour.” What Jobs is saying is that we are entering a new era of professionalism—gone is the wild Darwinian kingdom of video memes, the meritocracy of the rabble rousers, the open platforms equally prioritizing the talented poor as well as the rich. Jobs has never been one to parrot the ‘democratization of media’ ideal. Never one championing collective design or the wisdom of the crowd (if only to fanatically buy his hardware), Jobs firmly believes in the auteur, the singular virtuosity of the genius designer, engineer, and director to make a professionally superior object of art and function. The upcoming golden age of ‘quality’ professional content will be ruled by Jobs and his ilk at HBO, Pixar, Hulu, LG, and Vizio.

Jobs’ vision is but one example showing that the pioneer age of the free and open culture of internet video is ending. Current TV, from 2005-2008, aired 30% user-generated documentaries and produced a cable television network that modeled democracy. Today they are taking pitches only from top Hollywood TV producers. The YouTube Partner’s program, like the very talented Next New Networks—the talent agents for Obama Girl and Auto-Tune the News—culls the ripest and most viral video producers from YouTube and optimizes them for the attachment of profitable commercials. Once pruned and preened, these YouTube cybercelebrities are promoted on the hottest real estate on the internet, YouTube’s frontpage, making 6-figures for themselves while finally making YouTube profitable.

Subcultural activities going mainstream is nothing new, the radical 60s cable guerilla television crew, TVTV, went from making ironic investigations into the 1972 Republican and Democratic conventions to making regular puff pieces for broadcast. World of Wonder, the queerest television company in Hollywood, has been bringing the sexual and gender underground to mainstream cable television for decades. For examples, see my documentary on World of Wonder.

But it is the first example regarding IPTV—internet-based direct to consumer ‘television’ such as Apple’s iTV—that will bring only the best of internet video to the home that most concerns me. The professional domestication of internet video in the home, I fear, will forever wipe out the memory of the wicked and subversive video memes of the YouTube past. With it will go the very ethos of participatory video culture. My colleagues in the Open Video movement can collectively design the hell out of open video apps, editing systems, protocols, and videos standards but no one using these free and open source video systems will be seen if proprietary IPTV covers both software and hardware, internet and television, in both the home and the office.

The process I am describing can best be articulated as a historical process of professionalization. The wild world of amateur video—its production, promotion, and distribution procedures—is moving from the realm of prototyping, beta-testing, and experimentation to expert production, algorithmic optimization, and alpha release five years after its debut on YouTube and Current TV. This professionalization is a historical result of 5 years of industrial development, individual trial and error, and profit-focused talent agencies and creative thinktanks. It is also a product of the historical convergence of the internet and television hardware, as well as the corporate consolidation of content and software around the idea of the app—a professionally designed hardware/software/content peephole into a small fraction of the internet. More anthropological however is the historical transformation of the subculture into the culture. This has been happening forever and is the engine of popular culture and we shouldn’t be so hip and retro as to bemoan it. But we should be concerned with the loss of that realm of artistic and political potential encoded in the free and open internet. The “golden age” to follow this pioneering phase will be as innovative as the golden age of television as we welcome the equivalent of I Love Lucy, Friends, and Lost and along with it the return to spectatorism, canned laughter, and the proliferation of middle class values.

TV Free Burning Man

Next week as many as 50,000 people will inhabit Black Rock City, a temporary metropole constructed by volunteers for a week of personal expression and community celebration on the barren alkaline plains of a Nevada desert a half-days drive from Silicon Valley. This is Burning Man, a radically participatory event where a lot of people who labor in the digital creative industries work out collaborative utopias that make their way–the theory goes–into the social networking software and platforms they make and ask us to populate with our creative surplus, communal energy, and visually expressive humanity. The techno-culture historian Fred Turner states that Burning Man is a ‘sociotechnical commons’—the cultural infrastructure for the digital media industries of California. This is an attempt to document how and why Burning Man is a “proof of concept,” “beta test,” and practical experiment for the engineering of networked publics.

Here is the example. Burning Man influenced three projects to democratize media production initiated by Al Gore’s user-generated and citizen journalism cable network Current TV. Examples include Current’s Viewer Created Content (VC2) program, their social media website current.com, and TV Free Burning Man. Much like Burning Man, each project is an attempt to draw knowledge from the crowd and transform spectators into active producers. My observation is that Burning Man and Current’s emphasis on user-production business models is hemmed in by the looming pressures of capitalism.
Current is an example of what I call digital social entrepreneurship. It is a new media start-up and TV network deeply guided by both a mission and the market. At origin, so these firms go, the mission takes precedent over the market. As time goes by the market supersedes the mission. Current launched in 2005 with the mission to democratize media production and to provide a platform for others to discuss the future of democracy as well as view the cornucopia of voices that make democracy a dynamic guide for governance. Considering the tenuous state of democracies around the world, the consolidation of media systems by multinationals, the broadbanding of sectors of the globe, and the usability of graphic interfaces and professional grade video recorders the attempt to democratize media in 2005 was timely and prescient.

Current’s first idea about content producers was not to crowdsource content through the VC2 program. They didn’t intend to mine the producing audience for TV-caliber video submissions. Current originally planned to hire 20-30 digital correspondents to travel the world making content. A Current employee related to me how the programming executives, fresh from recent excursions to Burning Man in the early 2000s, used the open participatory model of Burning Man to argue against the exclusivity of the digital correspondent model by asking, “like Burning Man, why wouldn’t we let everybody in who wants to participate?” That spirit carried into the creation the VC2, a project to empower any amateur documentary producer to make content for television. This was the impetus behind the first user-generated television network.

From 2005-2008 Current’s website was www.current.tv. It was a space dedicated to VC2 producers to upload and critique short documentaries. In 2008, upper management decided that this was too elitist and they wanted more traffic so they put together a group of marketers, engineers, and creative executives to envision the new website, current.com. One of those creative executives, Justin Gunn, went into the first meeting to brainstorm current.com and

…hung up a map of Burning Man and I took an astronomy magazine and cut out pictures of stars and star clusters, and galaxies and galaxy clusters, and superclusters really beautiful Hubble imagery and positioned it around the  Burning Man map and I looked at [my colleagues] and said, ‘that is what we are going to make.’ And they said,’ what is that?’ And I said, ‘OK, work with me here. We are going to start with the organizational principle of Burning Man, it is a very light, lean organization. I could be wrong here but there is something like 12 full-time employees around the year everything else is all volunteer labor. But they build the structure, they set the rules, they define the parameters and then they invite anyone, anyone to come and do whatever they want as long as they stay within the confines, abide by the rules, and follow the predetermined parameters—they can do whatever they want.’…You start with an organization principle, a framework, here is how this thing works, here is the lattice, but it is empty, we will do a few key things, and we will invite anybody in as long as they abide by the rules and play within the framework, they can build whatever they want. So the constellations and star clusters were meant to represent constellations of information.

Using celestially graphic metaphors for the digitally engaged public they hoped to network together Gunn sought to inspire his co-workers to make a system as open and empty–and as charged with possibility–as the desert of Black Rock before the gates of Burning Man swing wide.

Using their shared interests in participatory community, self expression, and technology as a platform for dialogue–as well as their proximal offices mere blocks from each other in the Silicon Valley outpost of SoMa in San Francisco– producers at Current and organizers of Burning Man began to scheme about a more dynamic relationship. TV Free Burning Man was a result. Combining professional and amateur field production with a televisual aesthetic of first person documentaries and tone poems, the for profit mass media television firm Current produced content live from the playa for four years, 2005-2008. Considering Burning Man’s imperative to avoid all forms of commercialization and the strict media permitting process to even use a still camera at Burning Man, TV Free Burning Man is a testament to the shared ideals and aesthetics of Current and Burning Man.

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I’ve attempted to link an outrageous event to important technological and economic digital systems used by billions of humans. The goal is to see how internet practices in virtual spaces are coconstituted by actual world practices in material spaces. Savage Mind writer Rex coolly said CEO Mark Zuckerberg’s goal with Facebook is to “scaffold” sociality–strap supportive beams to the human-to-human communication network that presently exists or might not exist without the structured arena. Rex has it right. Social media and social events, like the virtual and the actual, are coconstructed. And yet, something still trumps this transcendence of body-mind duality.

The commercial imperative looms over the users of corporately-made social media just as the end of the week at Black Rock City haunts the freedom-accustomed Burner. In a series of moves, Current has increasingly pulled back from their mission to democratize media production. In a tense economy and with venture capitalist money running thin, Current has moved to capitalize on its major asset, its cable license, through abandoning the VC2 program and relying on traditional professional programming.

Burning Man, on the other hand, remains a valiant, excessive, and privileged materialization of the ideal sociality coded into and by internet culture. Last year around this time I wrote about the emerging tourism industry in Black Rock City, But for now, the Black Rock Foundation does a tremendous job with a skeleton staff, grants art funds to hundreds of artists, and facilitates a relatively commercial free environment. As a non-profit with a seasonal ecstatic event, Burning Man has an easier job than Current of retaining its mission, a for-profit firm in a fiercely competitive TV market responsible for 24 hours of programming 365 days a year.

Openness, liberation, transparency, relativity, democracy, trust, non-privacy, and collaboration are the shared origin myths of the activists and planners of the internet and Burning Man. These ideals are coded into digital architecture in Silicon Valley and other areas around the Black Rock Desert and distributed for free use throughout the world. These digital social systems and event organizations are molded by their missions and driven by the necessity to optimize the growth of their organizations. Every ideal has a shelf life cut short usually by the profit necessity. The compromises to the mission that commercialization requires are the instances to monitor when adjudicating the sustainability of the social entrepreneurship model.

Facebook as a Potlatch

Are you familiar with the concept of a gift economy? It’s an interesting alternative to the market economy in a lot of less developed cultures. I’ll contribute something and give it to someone, and then out of obligation or generosity that person will give something back to me. The whole culture works on this framework of mutual giving. The thing that binds those communities together and makes the potlatch work is the fact that the community is small enough that people can see each other’s contributions. But once one of these societies gets past a certain point in size the system breaks down. People can no longer see everything that’s going on, and you get freeloaders. When there’s more openness, with everyone being able to express their opinion very quickly, more of the economy starts to operate like a gift economy. It puts the onus on companies and organizations to be more good, more trustworthy. It’s changing the ways that governments work. A more transparent world creates a better-governed world and a fairer world.

Mark Zuckerberg, CEO, Facebook

Digital Media Firms as Cultural Systems

Working with digital media producers for the past few years I’ve begun to confuse their language with my other professional nomenclature, that of an anthropologist. Is this indeed confusion or a result of finally doing my job of seeing broader cultural systems in those practices?

Here’s the deal. Digital media firms using experimental methods with emergent technologies in indeterminate market systems use words that can model the stuff anthropologists care about. I’ll compare terms platform to culture, application to subculture, beta to process, and privacy to power.

Is Platform to Culture as Application is to Subculture?

Google, Facebook, Twitter, and Apple’s iPhone are platforms on which whole networks or galaxies of different social and economic systems flourish. These companies’ platforms are becoming the broadest cultural ecosystems within which all other digital social activity exists.

Like culture there is constraint and agency on the platform. The constraint comes from the terms of service, the affordances of the online architecture, and the rights given by the platform holder. Platforms are almost universally proprietary—privately owned. The overall platform itself cannot be adjusted except by holy command from the CEO. Giving a cut to the CEO, developers can make applications on platforms. The ability to development on the platform is the agency, as is the ability to surf, scam, and surveil on the platform. Developers have the capacity to transform the mechanics of a proximal space of the platform via application programming interfaces (APIs). People come into contact with the app–be it a game, a badge of identity, or a little tool–and their digital social lives are slightly adjusted.

Humble scholars desiring to say something about the platform:culture should begin by studying the practices occurring on apps:subcultures. Zynga—the makers of apps:subcultures Farmville and Mafia Wars, two games on Facebook with millions of gamers, is a more manageable research project with discrete parameters, practices, and ideology, than studying the platform:culture of Facebook or Google head on, which like culture is always in flux.

Culture is Permanently Beta

It isn’t news that culture is not static. Sociologists Neff and Stark studied New York City digital media firms during the Web 1.0 bubble, claiming these companies were in a state of “permanent beta”—never finished and therefore responsive to the chaos of the market and the unforeseen on the technological horizon.

Gmail is an outrageously successful application designed by Google for the Google platform. It has been around for years and it is still in beta. In What Would Google Do? journalist Jeff Jarvis makes the point that Google takes the risk of releasing their products in beta and achieves corporate transparency and greater social activity by letting the user in on the preliminary R&D experience. Is Google a bellwether for larger cultural processes of which platforms and beta releases are quintessential qualities of this emergent cultural system?

“Permanent beta” is an apt anthropological description of historically situated cultural activity. I don’t need to remind anthropologists or SM readers that beta is a description of culture itself that is always in process, historically variable, emergent, etc.

Is Culture Open or Private?

Several overlapping ideologies from the historical development of the internet highlight the importance of collaboration, openness, and transparency as preemptive measures to check the centralization of information power. In all cultural formations, those good things must be vigilantly monitored and fought for. I’d argue that collaboration and openness as corporate principles is new and may suggest that the technological affordances of digital technologies make less openness in social technology less profitable. If richly communicative social practices require open systems, and these digital firms are in the business of digital sociality, it behooves these CEOs to create decentralized and open systems. We see some of this openness and collaborative spirit in Google and Facebook as platforms and beta systems—despite their indifference to corporate transparency and their antagonism against what they see as provincial notions of personal privacy.

So how do the trends towards more personal transparency and less privacy fit into this theory of culture as a digital system? Facebook CEO Mark Zuckerberg really thinks the world will be more communicative and therefore more peaceful and mutually forgiving if only more people were less secretive and more honest about who they are. Protecting and respecting individuals’ private rituals, sentiments, and remarks is a primary objective of anthropological methods. Much important cultural work is done opaquely through symbols, in the depths of kivas, and behind closed doors. Does this sense of culture as a beta platform that is historically agitating towards greater openness and individual transparency give credence to Zuck’s algocratic design for world peace?

One problem with the theory that culture is like a digital system is that this platform:culture is corporately designed. The API may provide developers agency akin to social contracts. The digital firm may be motivated less by profit making and more by mission motives. But doesn’t the fact that the entire ecosystem is proprietary trouble the notion of platform:culture? Nobody owns the protocols—the total realm of possibility within cultural systems—like Zuck does Facebook or Jobs does Apple. Platforms may be like culture but unlike culture you can pull the plug on the platform should it cease to be profitable or fun for the shareholders. And yet, aren’t firms, platforms, and applications populated by people constrained and enabled by the same processes that exist outside of their digital systems?