How Trolls make Arguments better (!)

by on December 15th, 2009

This is the most incredibly awesome analysis of trolling ever.

Christopher Kelty does anthropological and historical research on science and technology, free and open source software, intellectual property and open access, the history of software, and the ethics and politics of nanotechnology. He also teaches classes about all of these things. From 2001 to 2008 he was assistant professor of anthropology at Rice University, in Houston, TX. He know teaches at UCLA and splits his time between the Information Studies department, the Anthropology Department and the Center for Society and Genetics.

8 Comments
  1. Chris,

    Are we missing a link here?

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  2. I thought the analysis completely missed the point. It’s a matter of elementary logic, using their own data:

    1. There were trolls in the past: Socrates and the Sophists
    2. Socrates and the Sophists are all dead

    *Therefore*, conclusion so obvious only an idiot could miss it:

    3. There are no trolls in the present.

    ;-p

    What I do think they missed is the religious element of trollery. Trolls are priests in a mystery cult. They are in possession of special knowledge lacked by the profane masses; demonstrating this is an act of devotion.

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  3. Hugh Jarvis permalink

    Agreed, it is the best I have seen yet…. But that’ snot saying much. Much of the essay reinforces the limited construct that trolls are just argumentative people, and perhaps even serve a useful purpose, shoreing up other people’s arguments and social skills.

    I agree there are disruptive people on any forum, but trolls and other sociopaths are a different animal entirely. They are uniquely motivated to destroy any rational or constructive discourse. This knowledge is noted in fragments throughout the piece, but it seems the authors’ desire to befriend their subjects overtook their analysis.

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  4. Hugh Jarvis permalink

    ps. the article Chris cites is “Conversation Hackers”:[http://www.cognitionandculture.net/index.php?option=com_content&view=article&id=559:conversation-hackers-trolls-argumentation&catid=32:oliviers-blog&Itemid=34 by Olivier Morin and Sophie Claudel.

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  5. Textile is, let’s face it, an absolute pain in the ass. Most sites I go to come equipped with formatting buttons. And three common HTML commands for links, blockquotes, and italic are enough for most purposes. Yes, one could try to learn textile. But why bother, when it’s never used anywhere else? Can we get our Pensée Sauvage around that?

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  6. MTBradley permalink

    Have the comments in this thread been trollish by design?

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  7. Hugh, I agree that the true vocational troll is more than just an extraordinarily argumentative person. There’s a threshold on the continuum. But what I liked about the article (which I did find a little superficial, I must admit, but it’s a blog post so ideally the nuances come out in the commentary there, here, and anywhere else the conversation gets taken up) is the refusal to reflexively defend a purified image of discourse by ritually casting out the Evil Other. And trollery is therefore taken to be a strategy of intervention rather than an essence of persons, which I think is correct.

    In one sense trollery is no more than a matter of perspective: any of us may appear trollish in the heat of argument (and there are ways of deflecting or withdrawing that are every bit as trollish in their subversion of the dialogic project). Perhaps this shouldn’t even be called trolling, as they say. I don’t know how well they do at drawing this out, but true trollery is interesting as a perversion of empathy: on the one hand, the perspective of the other has to be taken to determine what strategy will most successfully infuriate and derail them; on the other hand obviously that project is not empathetically mindful of the other.

    I think they’re right that it’s generally a power game. But again I think they miss the religious element of special knowledge, and therefore their analysis won’t quite open out into a consideration of how trollery, like so many other aspects of net life, might be a ‘natural’ outcome of modern anomie.

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