Comments on: Questia: Suck or Not Suck? http://savageminds.org/2006/04/09/questia-suck-or-not-suck/ Notes and Queries in Anthropology — A Group Blog Thu, 09 Feb 2012 19:06:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Ray http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-312818 Ray Sun, 27 Apr 2008 19:59:27 +0000 http://savageminds.org/?p=444#comment-312818 Who is competition to Questia? What do you think of alternatives? Who is competition to Questia? What do you think of alternatives?

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]]> By: Sara http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-11036 Sara Sat, 24 Jun 2006 17:02:21 +0000 http://savageminds.org/?p=444#comment-11036 I subscribed to Questia for 3 months. I hoped to use its resources for a research project I was doing. I didn't find much there that helped me with that specific project, but I did use a few articles for other small assignments. If I had to rate the service, I would say it is adequate, but not better than the university library here. My complaint with Questia is their billling practice. If you forget to cancel, they will automatially renew the subscription and charge your account and they absolutely will not give you a refund. It has been a week since my subscription auto-renewed and I am getting nowhere with their customer service department. They told me that they do not issue refunds under any circumstances and I think that is unreasonable. It would not kill them to refund my $44.95 at this point (it's only been a week and they could prorate it as a solution) but they won't work with me so far. I looked up their profile on the Better Business Bureau and their rating is unsatisfactory because they don't respond to complaints and the report indicates that other customers have had issues with this billing policy. My advice to anyone who is thinking about signing up for this is to make sure to cancel the subscription before Questia dips into your checking account or charges your credit card. Or, you can just save yourself the headache and avoid this company altogether, which is what I wish I had done. Like I said before, the service isn't that good. I subscribed to Questia for 3 months. I hoped to use its resources for a research project I was doing. I didn’t find much there that helped me with that specific project, but I did use a few articles for other small assignments. If I had to rate the service, I would say it is adequate, but not better than the university library here.

My complaint with Questia is their billling practice. If you forget to cancel, they will automatially renew the subscription and charge your account and they absolutely will not give you a refund. It has been a week since my subscription auto-renewed and I am getting nowhere with their customer service department. They told me that they do not issue refunds under any circumstances and I think that is unreasonable.

It would not kill them to refund my $44.95 at this point (it’s only been a week and they could prorate it as a solution) but they won’t work with me so far.

I looked up their profile on the Better Business Bureau and their rating is unsatisfactory because they don’t respond to complaints and the report indicates that other customers have had issues with this billing policy.

My advice to anyone who is thinking about signing up for this is to make sure to cancel the subscription before Questia dips into your checking account or charges your credit card. Or, you can just save yourself the headache and avoid this company altogether, which is what I wish I had done. Like I said before, the service isn’t that good.

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]]> By: Kim Campbell RN http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-6408 Kim Campbell RN Mon, 15 May 2006 01:29:35 +0000 http://savageminds.org/?p=444#comment-6408 Questia is a life saver when I am traveling to go to residencies in other states. I would have to have a suitcase just for the journal articles if I didn't have the subscription and then I would have a really large bicep. I got the discount as I signed for a monthly contract and then reupped for the yearly price and got $20 off. All of those articles with the bib machine is wonderful! Questia is a life saver when I am traveling to go to residencies in other states. I would have to have a suitcase just for the journal articles if I didn’t have the subscription and then I would have a really large bicep. I got the discount as I signed for a monthly contract and then reupped for the yearly price and got $20 off. All of those articles with the bib machine is wonderful!

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]]> By: Patricia http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-4965 Patricia Mon, 10 Apr 2006 18:06:27 +0000 http://savageminds.org/?p=444#comment-4965 I subscribed to Questia during the lit review for my treatise. At that time you could subscribe for 'quarters'-3 months at a time [around 2003]. I don't know if they still have that option. I went for it becuase Questia gave me instant access to difficult to find Advertising journals. Going thru my university library to get them would have taken too long. Although Questia's interface is clunky, the amount of info it contains and cheap subscription price are terrific. I subscribed to Questia during the lit review for my treatise. At that time you could subscribe for ‘quarters’-3 months at a time [around 2003]. I don’t know if they still have that option. I went for it becuase Questia gave me instant access to difficult to find Advertising journals. Going thru my university library to get them would have taken too long. Although Questia’s interface is clunky, the amount of info it contains and cheap subscription price are terrific.

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]]> By: ckelty http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-4961 ckelty Mon, 10 Apr 2006 13:36:52 +0000 http://savageminds.org/?p=444#comment-4961 "Troy Williams. The founder and CEO of Questia Media, the world's largest online library. Mr. Williams founded Questia in 1998 and, since its inception, has overseen the development of the Questia service, built a management team with a depth of experience in the technology, Internet, library and publishing industries, and secured more than $150 million in financing. Mr. Williams has a Bachelor of Arts from Rice University and a J.D. from Harvard Law School and hails from Mystic, Connecticut." from one of <a href="http://www.ruf.rice.edu/~ita/ricetoriches.html" rel="nofollow">many such events</a> at Rice. Go Owls. See how much spirit I have? “Troy Williams. The founder and CEO of Questia Media, the world’s largest online library. Mr. Williams founded Questia in 1998 and, since its inception, has overseen the development of the Questia service, built a management team with a depth of experience in the technology, Internet, library and publishing industries, and secured more than $150 million in financing. Mr. Williams has a Bachelor of Arts from Rice University and a J.D. from Harvard Law School and hails from Mystic, Connecticut.” from one of many such events at Rice. Go Owls. See how much spirit I have?

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]]> By: Rex http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-4936 Rex Mon, 10 Apr 2006 00:18:19 +0000 http://savageminds.org/?p=444#comment-4936 Yeah -- I think the nice thing about this package is the price. US$99 is the price of paying like 4 PDFs of a journal article from Elsevier. It's also interesting to see someone whose business is digital contact aggregation who is not the publisher. You should sign up for a trial and write an "Adventures in digital content" review like I'm doing for some journals. Yeah — I think the nice thing about this package is the price. US$99 is the price of paying like 4 PDFs of a journal article from Elsevier. It’s also interesting to see someone whose business is digital contact aggregation who is not the publisher. You should sign up for a trial and write an “Adventures in digital content” review like I’m doing for some journals.

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]]> By: etat http://savageminds.org/2006/04/09/questia-suck-or-not-suck/comment-page-1/#comment-4933 etat Sun, 09 Apr 2006 23:47:36 +0000 http://savageminds.org/?p=444#comment-4933 I haven't had a subscription, have trialied a few times. Sometimes I find good stuff, other times I don't. If it was a bit more reliable it would pay for itself in the number of books I *didn't* have to purchase. I haven’t had a subscription, have trialied a few times. Sometimes I find good stuff, other times I don’t. If it was a bit more reliable it would pay for itself in the number of books I *didn’t* have to purchase.

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